20-20 Technologies’ Support and Enhancement plan offers the most up-to-date software information and access to a dedicated team of professionals, ready to address your technical issues regarding 20-20's manufacturing software by phone, fax, e-mail, or live chat.

Online Support Center
Live chat with technical support agents, post a message on our forum, and access software tips and hints.
Go to online support


Downloads & Software updates
Log on to 2020.net for software updates and downloads, including the latest manufacturers' e-catalogs. You must be current on your Maintenance & Support plan in order to log in and access these updates and downloads.
Go to downloads & software updates

Contact an agent
Please note that technical support is only available to 20-20 customers current on their Maintenance & Support plan, so please have your customer number ready.

Monday to Friday 8 am to 8 pm ET
Call: 1-866-697-2020
Email: manufacturingsupport@2020.net 
Fax: 514-334-6043

Fill in the Online Support form
Go to Online Support Center
Go to Live Chat Support

Contact an inSight support agent
Monday to Friday 8am to 5pm ET
Email: insightsupport@2020.net
Help Desk: +1-919-319-0838
Office: +1-919-319-0888
Fax: +1-919-319-0884

Renewing Maintenance & Support
Please complete this form and check the box to renew your maintenance and support. An agent will contact you to follow up on your request submission.

Renew Maintenance & Support