• What is 20-20 Visual Impression?

    20-20 Visual Impression is easy-to-use software for creating full-scene, high-quality 3D visualizations of office environments. By integrating with 20-20 CAP Studio , 20-20 Giza Studio and 20-20 Worksheet, 20-20 Visual Impression makes full 3D presentations a possibility on every project, helping you shorten your sales cycle, create even happier customers and increase revenues and profits.

  • Who can benefit from using 20-20 Visual Impression?

    Users of 20-20 CAP Studio and 20-20 Giza Studio can expand their capabilities by using 20-20 Visual Impression to visually specify products in 3D.  20-20 Visual Impression allows the user to visually specify items and see the finishes apply to the item as they are being specified. Users can experiment with color schemes by applying finishes to products and changing them until the desired results are achieved. The resulting specifications can be saved back to the worksheet or drawing file.

    Worksheet-only users can take version 2011 worksheet files created from 20-20 CAP Studio and 20-20 Giza Studio drawings and present them to the customer and make any required finish modifications. Using 20-20 Visual Impression, finishes can be changed and manipulated to meet the customer’s preferences.  Product or configuration changes can be annotated and sent back to design for required drawing revisions. This smoothes the communication path between those who are creating the drawings and those presenting to the customers and making revisions for the final order.

    All users of 20-20 Visual Impression can create high quality presentations using the assets built into the process of visualizing the scene. These assets are collected in one place for the user to save, copy or drag-and-drop into their favourite presentation software, such as Microsoft PowerPoint.

    Using 20-20 Visual Impression in addition to 20-20 CAP Studio, 20-20 Giza Studio, and 20-20 Worksheet benefits everyone in the sales cycle. It keeps the designers in control of product configuration and design while allowing those who are interfacing with the customer the ability to make required tweaks needed to close the sale. Customers are now able to “see” what they are getting rather than “interpret” it from floor plans, brochures, and product catalogs and request modifications more quickly and efficiently during the design process.

    20-20 Visual Impression simplifies both the learning curve and the time needed to create high quality presentations, making visualization feasible for every project.

  • Do I need training?

    In order to get the most out of your 20-20 software investment and fully utilize the software features, we recommend training.  We offer three types of training to meet your business needs including onsite, in-house and on-line.

  • What is the price for 20-20 Visual Impression and how can I purchase it?

    Please contact a local 20-20 Sales representative in your region or call 800-227-0038 or email commercial.sales@2020.net for more information on pricing and purchasing 20-20 Giza Studio.

  • Do I need other software to use 20-20 Giza Studio?
    Yes. Visual Impression is a companion product to 20-20 CAP Studio, 20-20 Giza Studio, or 20-20 Worksheet and requires that you have licenses for one or more of these applications.
  • Is there technical support available for questions?

    Yes. Technical Support is available to all on-support customers through phone, email and online through our Support Center Website at 2020.net.  2020.net give customers a convenient way to access common customer support issues such as the Known Issues list for products, Best Practices for software use, Support Files, and Live Chat.

    The 20-20 Support department's hours of operation are Monday - Thursday 8:00am - 7:00pm (ET) and Friday 9:00am - 5:00pm (ET)

  • How do I receive updates to the software and data?

    Manufacturer catalog updates are delivered monthly on a Commercial Data DVD set. Software is updated periodically on disk or through an online update mechanism as required. All update fees are included in the Annual Maintenance and Support Subscription fee.

  • How many users can I have using 20-20 Visual Impression at a time?

    20-20 Visual Impression requires a security device for operation. You will need a security device for all users who are simultaneously using the software.

  • We have limited IT resources; will we need to hire a full time IT person?

    No.  The installation and updates of the software is an easy step-by-step process.  Assistance is always available by contacting Technical Support. 

  • What do we mean by “enriched” data?

    “Enriched” refers to products for which the manufacturer has provided manufacturer-specific materials. Enriched products can have materials easily applied to them through the materials activity. Selection of enriched materials in 20-20 Visual Impression appear in a similar structure to the way they appear within 20-20 Options in other 20-20 software. The materials know where they belong on the product and apply with one click of the mouse without any manual mapping necessary.

  • What manufacturers’ data is currently enriched for 20-20 Visual Impression?

    The following manufacturers have committed to providing their finishes and fabrics for visualization of their products in 20-20 Visual Impression:

    Updated list

    Check back for updates to the list of supported manufacturers for visualization.

  • What if my manufacturer’s data is not enriched for 20-20 Visual Impression?

    All CAP and Giza 3D shapes are available for visualization in 20-20 Visual Impression. Successful material application may vary based on how well the 3D symbol layers are organized. Users may choose from a large number of generic, supplier, and specific manufacturer finishes in 20-20 Visual Impression and apply those materials to items in the scene that don’t have enriched data.  Users also have the ability to upload their own images to apply to items in the scene.

  • Are all the finishes already in the program or do I have to import all the finishes?

    All manufacturer-specific finishes for enriched manufacturers are installed when you install the data each month. Also installed is a library of generic finishes; in addition to the generic finishes, a user may choose to install other supplier-provided finishes. No imports are necessary.